Welcome to your Help Center

Your Guide to the Maryland EXCELS system

Find simple, easy to follow tutorials to assist you in completing a variety of tasks in the Maryland EXCELS system.

Your Support System

There are many people who are available to assist you in your journey of quality improvement. Find more on their specific roles and contact information at Maryland EXCELS.

Technology Support

Find help when you have trouble logging in, receive error messages or you forget your name and password. Technology Support focuses on computer issues specifically.

Program Coordinators

Find help when you need guidance on standards, evidence or additional achievements, or assistance in navigating the Maryland EXCELS system. Your Program Coordinator is available to you by phone or by email.

Quality Assurance Specialists

Reach out to your Quality Assurance Specialist (QAS) when you are looking for information about Maryland EXCELS, need assistance with the standards and online process or require hands-on support with MSDE initiatives like Maryland Accreditation or the Maryland Credential Program.

Technical Assistance Specialists

Located in your local Child Care Resource Center, Technical Assistance Specialists provide assistance with program improvement, Maryland Child Care Credential applications, professional development and Early Childhood Mental Health and Behavior Consultation.

Your Questions

Find the answers to your most frequently asked questions about Maryland EXCELS.

Do you still have questions?

Maryland EXCELS has the answer.