Quality Rating 3: Staff Policies and Handbook
Staff Handbook
Clear staff policies and handbooks provide information that helps staff members understand expectations and stay informed. Consider the following scenario:
Mariela was applying for a position as a lead teacher at Brighter Days Child Care Center. When she arrived for her interview, she was greeted by the Director, Julie. Mariela had many questions:
- What are the roles and responsibilities of the lead teacher?
- Will I be eligible for benefits?
- Is training paid for by the center?
- Is there a specific dress code?
- What are the expectations related to communicating with families?
Julie shared a copy of Brighter Days’ handbook with Mariela that clearly described important information about the program. After the interview, Mariela felt reassured and confident that this center would be a good fit for her. She was happy to receive the detailed staff handbook that described policies, procedures, and expectations for staff members.
This sections helps you meet the requirements for Administrative Policies and Practices: Staff Policies and Handbook: ADM 10.3.
NOTE: FAMILY CHILD CARE
Family child care staff is limited to people who are paid employees and includes:
- Additional adults (a person required to be present when registered for more than 2 children under the age of two years); and
- Aides or assistants employed by the provider.
Staff for family child care does not include volunteers or substitutes (whether paid or not).
Select the Requirements tab to learn about key policies to include in your documentation.